100% BRAKE PERFORMANCE GUARANTEE

NUCAP is so confident in the NRS technology, we’re pleased to announce the NUCAP Industries, fully-funded, 100% Brake Pad Performance Guarantee. Starting May 1, 2013, NUCAP will guarantee all brake pads manufactured with the NRS™ Retention System against delamination for the useful life of the pads and will reimburse customers a flat $250 for the cost of their brake pads and labor. Details below.



What is Edge Lift?

It can be called Edge Lift, Rust Jacking, or something else - but the reality is that you see - or maybe just hear it - more than you think. It’s probably there every time you replace a set of pads that started making noise. The usual suspect - pads with lots of friction material left and no obvious reason for them to make noise.
Every time you’ve replaced a set of pads that started making noise, you probably saw edge lift or rust jacking. It’s due to the breakdown of the adhesive bond between the Brake Pads friction material and its backing plate.
The separation of friction and backing plate will result in significant brake vibration/noise. Once present, the bond will continue to deteriorate at an increasing rate. This means replacement pads will be required much earlier than expected.


HOW TO QUALIFY

For any brand of brake pads that utilize NUCAP Industry’s NRS Retention System that delaminates during the service life of the pad, NUCAP will reimburse the purchaser and installer $250 USD or CAD (roughly the cost of your brake pads and labor).

>> Follow the steps to measure the gap, friction and locate the NRS logo remove pad from caliper

>> Using the measuring tool, measure the remaining friction material (must have a usable remaining thickness of at least 1/8” measured in the center of the pad)

>> NUCAP-provided Brake Inspection tool or a feeler gauge (minimum .01 mm or .0004” thickness) must penetrate the space between the friction material and backing plate to a depth of at least ½”

Take a picture of the measuring tool penetrating the pad. (Picture 01)

>> Turn the pad, remove the shim and locate the NUCAP-approved NRS logo stamped on the back of the brake pad.

Take a picture of the back of the brake pad. (Picture 02)

>> Customer must complete the form below to receive a return authorization number (RMA) and complete the reimbursement request

>> The complete set of original pads must be returned to NUCAP’s Guarantee Processing Center (NUCAP will provide shipping package to return parts) along with the RMA



Name*
Address*
State/Province*
Part #
Picture 01* (tool in edge lift)
Picture 02* (back of the pad)
Phone*
Suite/Apt
Country*
Vehicle Maker
Email*
City*
ZIP Code*
Model







Fields marked with a * are mandatory.


Pictures

Video





Full Program Details

NUCAP INDUSTRY INC.
NRS BRAKE PAD PERFORMANCE LIMITED GUARANTEE

PRODUCTS COVERED
Any brand of brake pads that utilizes NUCAP Industry Inc.’s (“NUCAP”) NRS Technology.

WHAT THIS GUARANTEE COVERS
If any brand of brake pads that utilizes NUCAP’s NRS Technology delaminates (also known as “edge lift” or “rust jacking”) during the service life of the brake pad, NUCAP will reimburse the purchaser or the installer of the brake pad up to a maximum of $250 (USD or CAD). The guarantee does not cover any loss or liability for incidental or consequential damages that may be caused by a breach of this written guarantee. No other warranty, express or implied, shall exist.

REIMBURSEMENT GUIDELINES
To qualify for this reimbursement:
• The product must have the NUCAP approved NRS logo visible on the back of the offending brake pad and must be purchased and installed after May 1, 2013;
• A feeler gauge or NUCAP provided edge lift/rust jacking checking tool must penetrate the space between the friction material and backing plate to a depth of at least ½”;
• The friction material must have a usable remaining thickness of at least 1/8” (measured in the centre of the brake pad);
• Customer must contact NUCAP via www.nucap.com/guarantee to receive a return authorization number (RMA) and complete the reimbursement request;
• Return the complete set of the offending brake pads along with the RMA, and a copy of both the original and replacement invoice for parts and/or labor (all brake pads must be from the same set)to: NUCAP Industries Inc., Attn: NUCAP’s Guarantee Processing Center, 3370 Pharmacy Avenue, Toronto, ON, Canada M1W 3K4;

• For a full list of rules and regulations regarding this guarantee program, please go to www.nucap.com/guarantee
NUCAP retains full discretion in determining whether any returned brake pad satisfies the condition of the guarantee.

EXCLUSION FROM GUARANTEE

DAMAGE RESULTING FROM THE FAILURE OF THE FRICTION MATERIAL OR CLAIMS CAUSED IN WHOLE OR IN PART FROM THE NONOPERATIONAL ABUSE TO THE BRAKE PADS TO CREATE DELAMINATION ARE EXCLUDED FROM THIS GUARANTEE.

This guarantee is exclusive of any other warranty, expressed or implied. NUCAP EXPRESSLY DISCLAIMS, WITHOUT LIMITATION, ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE AND NON-INFRINGEMENT. The foregoing states NUCAP’s entire and exclusive liability and the purchaser’s exclusive and sole remedy for any damages or claims made in connection with the sale of NUCAP’s NRS Technology. NUCAP shall in no even be liable for any special, incidental or consequential damages whatsoever, except those specifically provided in this guarantee.

NUCAP Industries Inc. 3370 Pharmacy Avenue Toronto, ON, Canada M1W 3K4